Complaint Portal complaint24.co.uk

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What is Complaint24?

Complaint24 is the largest public complaint platform in Germany for all types of complaints and acts as a communication bridge between consumers and businesses.

Consumers who have a problem with a product or a company can easily and free of charge submit their complaint through our platform.

We help solve problems by providing a free and public platform for consumer complaints and forwarding these complaints publicly and transparently to the company or the responsible authority.

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From Problem to Solution.

Our goal for consumers is to provide an easy way to contact businesses to raise complaints. We have the right contact information and provide the framework for businesses to listen to their customers.

We want consumer problems, complaints, and grievances to be resolved and the best possible solution to be found with the company involved.

We want both consumers and businesses to benefit from our platform.

Write a Complaint

Our Values

What we stand for

Transparency

Complaints are published so that consumers can see what issues exist with a product or company and how the company responds. This allows consumers to see how much a company values its customers.

Fairness

We want to give companies the opportunity to respond appropriately to complaints and find a satisfactory solution for all parties involved.

Customer Service

We want to lead by example and commit to excellent service. Your problem is important to us. If you have questions or difficulties, we are here to help.

Efficiency

To minimize inconvenience, frustration, and effort for consumers, we rely on effective, open, and public communication. We know who to contact, and companies listen to us.

Clarity

We want to make it as easy as possible for consumers to submit their complaints and guarantee that this can be done in a few simple steps.

Optimization

The way a company handles customers and responds to complaints says a lot about the company. We believe that complaints can contribute to customer satisfaction and product improvement.

About Us