aliexpress

aliexpress Complaints 2

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Most Read Complaints

Here you will find the most read complaints and experiences from the last 7 days about aliexpress.

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Company Details

Online marketplace

Contact Information

Contact aliexpress customer service using the provided contact details.

Address
969 West Wen Yi Road Yu Hang District Hangzhou 311121
Customer Service Email
AEbuyerservice@aliexpress.com
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n.d.
How is it calculated?
11/04/2025 - 10/04/2026

"n.d." (not defined) means that the company has not received enough ratings to calculate a satisfaction index.

Reputation details

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Resolution Rate

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Customer Service Rating

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   Development View the development of aliexpress over the last 6 months
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aliexpress Complaints

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Problem Not Solved!

10 Jan 2026

The AliExpress customer service LIED to me by mail and promised to refund my shipping costs but did NOT keep this promise. This so-called "customer service" is NOT a real customer service at all but a service that lies to its customers with the intend to keep them waiting until they can rip them off. VERY BAD indeed :-(

Would you recommend it?
No

Customer Service Rating
0/10

Were you contacted?
No

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Online marketplace

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