Response Rate
Consumer Recommendation
Resolution Rate
Customer Service Rating
Response Rate
Consumer Recommendation
Resolution Rate
Customer Service Rating
Dissatisfied consumers submit complaints about DHL Express UK and share their experiences. How does customer service respond?
22 Jul 2025
#72
Re shipment number ***** I received a text (timed on my phone) at 10:18 on Friday 18 May.It said that a parcel would arrive in the afternoon, I replied shortly after to delay the delivery until Wed 23 May. The package was delivered despite my request and left by the door. It was sodden wet when I ...
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14
11 Jun 2025
#6
i asked for my parcel to be send back to the sender since 12 may snd till mow they did not reveive it *****...
Get in touch with DHL Express UK customer service using the contact details provided.
Millennium House, Unit 5, Argosy Road
East Midlands Airport
Castle Donington
DE74 2SA
https://www.dhl.com
DHL Express UK provides various channels for customers to resolve queries, report issues or submit complaints.
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