DPD Local Claims (2)

Dissatisfied consumers submit complaints about DPD Local and share their experiences. How does customer service respond?

Diane

19 Jun 2025

#11

DPD Local - Serious injury

The package arrived at the correct address and was placed in the step, directly in front of the front door. This is a trip hazard, and considering a photo is taken off the location of the parcel, should be stored sensibly. Unfortunately, a trip is exactly what happened. Serge opened the front doo...

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John

16 Jun 2025

DPD Local - phone as not arrived

J R ***** ***** ***** Essex. You can phone me on ***** Could I pick up my phone from your depot in Chelmsford? I was expecting it on Friday, paid extra, now it's 10:45 p.m. on Monday. I need the phone for my work tracking number *****. Please get back to me ASAP....

DPD Local Contact Information

Get in touch with DPD Local customer service using the contact details provided.

Website

https://dpdlocal.co.uk

Email

socialmedia@dpdgroup.co.uk

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How to Contact DPD Local to Make a Complaint

DPD Local provides various channels for customers to resolve queries, report issues or submit complaints.

Contacting DPD Local by Email

One of the simplest ways to get in touch with DPD Local is via email. You can send your complaint or query to the following address:

socialmedia@dpdgroup.co.uk

Make sure to include all relevant information to help with a quick resolution: reference number, date of incident, and a clear description of the issue.

Contact Form on the DPD Local Website

DPD Local offers a contact form on its official website. Visit the following link and look for a section such as “Contact”, “Customer Service” or similar:

https://dpdlocal.co.uk

From there, you can submit your query or complaint directly through the form provided by the company.

Company Information for Complaints to DPD Local

Email address: socialmedia@dpdgroup.co.uk
Official website: http://dpdlocal.co.uk

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