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Customer Service Rating
Dissatisfied consumers submit complaints about Dr Frank's Weight Loss Clinic and share their experiences. How does customer service respond?
24 Mar 2025
#2
Dear Customer Service Team, I recently placed order #*****, but I have not received it, as the tracking status shows that the shipment was refused. I contacted enquiries@drfranks.co.uk to understand why this happened. However, I was informed by Athul that I had refused the delivery. I want to cla...
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Get in touch with Dr Frank's Weight Loss Clinic customer service using the contact details provided.
8 Chapel Street
Liverpool
L3 9AG
United Kingdom
https://drfranks.co.uk
enquiries@drfranks.co.uk
Write a claimDr Frank's Weight Loss Clinic provides various channels for customers to resolve queries, report issues or submit complaints.
One of the simplest ways to get in touch with Dr Frank's Weight Loss Clinic is via email. You can send your complaint or query to the following address:
Make sure to include all relevant information to help with a quick resolution: reference number, date of incident, and a clear description of the issue.
If you prefer to speak directly with Dr Frank's Weight Loss Clinic’s customer service team, you can call the following number(s):
Have all important details ready (e.g. order number, registered email address, or date of incident) to help process your complaint efficiently.
If you wish to send a written complaint by post or would like to know the registered office of Dr Frank's Weight Loss Clinic, here is their official address:
Include all relevant details if you send a written complaint — such as your order number, contact details, and a clear explanation of the issue.
Dr Frank's Weight Loss Clinic offers a contact form on its official website. Visit the following link and look for a section such as “Contact”, “Customer Service” or similar:
From there, you can submit your query or complaint directly through the form provided by the company.
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