n.d.
15/01/2025 - 14/01/2026

"n.d." (not defined) means that the company has not received enough ratings to calculate a satisfaction index.

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Frive Claims (1)

Dissatisfied consumers submit complaints about Frive and share their experiences. How does customer service respond?

FR

30 Sep 2025

#87

Frive - Formal Complaint – Failure of Customer Service During Flooding Incident

Dear Frive Customer Service, I am writing to raise a formal complaint regarding the unacceptable handling of my subscription during the flooding incident that affected my home on York Street, London (75 York Street, *****). For reference, Thames Water have published details of the flooding here: ...

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Frive Contact Information

Get in touch with Frive customer service using the contact details provided.

Address


Millharbour Court, 6 Watergate Walk
London
E14 9XH
United Kingdom

Website

https://www.frive.co.uk

Email

hello@frive.co.uk

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How to Contact Frive to Make a Complaint

Frive provides various channels for customers to resolve queries, report issues or submit complaints.

Contacting Frive by Email

One of the simplest ways to get in touch with Frive is via email. You can send your complaint or query to the following address:

hello@frive.co.uk

Make sure to include all relevant information to help with a quick resolution: reference number, date of incident, and a clear description of the issue.

Postal Address for Frive

If you wish to send a written complaint by post or would like to know the registered office of Frive, here is their official address:


Millharbour Court, 6 Watergate Walk
London
E14 9XH
United Kingdom

Include all relevant details if you send a written complaint — such as your order number, contact details, and a clear explanation of the issue.

Contact Form on the Frive Website

Frive offers a contact form on its official website. Visit the following link and look for a section such as “Contact”, “Customer Service” or similar:

https://www.frive.co.uk

From there, you can submit your query or complaint directly through the form provided by the company.

Company Information for Complaints to Frive

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This page is not the official website of the company. If you wish, you can file your claim directly through the brand’s official channels or via regulatory authorities and dispute resolution bodies. All visible contact data, images, or logos are shown based on information provided by users and/or trademarks used by the company in its market presence and communications.