Gardening Express - NO RESPONSE TO DELIVERY QUERY

URGENT PLEASE
I wanted two norwegian spruce priced at 29.99 reduced from 49.99. There is no information about delivery
I was sent an email that
I did not complete my order
I replied to say I wish to know when the delivery will happen if I order. No response at all!
What service is this? I dont just want to ping payment and keep chasing you.
email
*****

Happy to order if it will DEFINITELY be delivered by 20th July LATEST because this is our holiday home and we leave here on 21st. There will be no one here to either receive or plant the trees. Can you please let me know today and I will order

Brisas Newhall Dingwall Rossshire
IV7 8|LT

there is no street name or number