georgeshop.co.uk - Mini head electric shaver

I brought a mini double head shaver online on the 5 November 2025 which was shipped to my home address shortly after. I have only had the product for two months but it stopped working. I charged the shaver but it is not turning on. I am very unhappy about this as I have been promoting this product to other people. I would like to get the product replaced but I have been unable to contact georgeshop. I have sent two emails in the last three days which have not been delivered. I sent the email to *****. My name is ***** ***** and my order number is *****. The tracking number for my order is *****. My address is ***** London *****.