n.d.
15/01/2025 - 14/01/2026

"n.d." (not defined) means that the company has not received enough ratings to calculate a satisfaction index.

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Ranking in the category

Appliance repair service

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Go Assist Claims (2)

Dissatisfied consumers submit complaints about Go Assist and share their experiences. How does customer service respond?

PA

23 Jun 2025

#15

Go Assist - Cooker Hood not extracting.

I filled in a form on line to Go Assist since my Bosch Oven Extractor Fan was not extracting but the electrics were working. Paid £149 up-front. First they sent an electrician who arrived at quarter to 9 one evening to say electrician was not required! Send an engineer. Who came promptly wi...

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12


PA

11 Jun 2025

#7

Go Assist - No work done!

3rd June I filled in an application for help with a Bosch cooker hood that required an engineer because although electrics were working the fan did not extract externally. I was promised assistance for Friday 6th and requested a.m. visit. 12 noon I rang and was pit through to a lady who advise...

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18


Go Assist Contact Information

Get in touch with Go Assist customer service using the contact details provided.

Website

https://go-assist.co.uk

Email

customerservices@go-assist.co.uk

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How to Contact Go Assist to Make a Complaint

Go Assist provides various channels for customers to resolve queries, report issues or submit complaints.

Contacting Go Assist by Email

One of the simplest ways to get in touch with Go Assist is via email. You can send your complaint or query to the following address:

customerservices@go-assist.co.uk

Make sure to include all relevant information to help with a quick resolution: reference number, date of incident, and a clear description of the issue.

Contact Form on the Go Assist Website

Go Assist offers a contact form on its official website. Visit the following link and look for a section such as “Contact”, “Customer Service” or similar:

https://go-assist.co.uk

From there, you can submit your query or complaint directly through the form provided by the company.

Company Information for Complaints to Go Assist

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