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Customer Service Rating
Dissatisfied consumers submit complaints about Groupon UK and share their experiences. How does customer service respond?
23 Jun 2025
#14
We recently had the worse experience that I booked through groupon under booking ref: ***** It was advertised as an exclusive retreat for couples. OMG as soon as we arrived it was the shock of our lives. Apart from the hut everything was rotting away , dirty or full of mould. What was described as ...
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Get in touch with Groupon UK customer service using the contact details provided.
Groupon, Inc.
11th-12th Floor, 2 Leman Street
London
E1 8FA
United Kingdom
https://www.groupon.co.uk
emearisklegal@groupon.com
Write a claimGroupon UK provides various channels for customers to resolve queries, report issues or submit complaints.
One of the simplest ways to get in touch with Groupon UK is via email. You can send your complaint or query to the following address:
Make sure to include all relevant information to help with a quick resolution: reference number, date of incident, and a clear description of the issue.
If you wish to send a written complaint by post or would like to know the registered office of Groupon UK, here is their official address:
Groupon, Inc.Include all relevant details if you send a written complaint — such as your order number, contact details, and a clear explanation of the issue.
Groupon UK offers a contact form on its official website. Visit the following link and look for a section such as “Contact”, “Customer Service” or similar:
From there, you can submit your query or complaint directly through the form provided by the company.
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