Just Eat UK

n.d.
15/01/2025 - 14/01/2026

"n.d." (not defined) means that the company has not received enough ratings to calculate a satisfaction index.

Reputation details

Response Rate

--

Consumer Recommendation

--

Resolution Rate

--

Customer Service Rating

--

Response Rate

--

Consumer Recommendation

--

Resolution Rate

--

Customer Service Rating

--

Ranking in the category

Restaurant

Share this page.

Just Eat UK Claims (2)

Dissatisfied consumers submit complaints about Just Eat UK and share their experiences. How does customer service respond?

BA

30 Nov 2025

#105

Just Eat UK - Account closed incorrectly – no duplicate account

Hello, I am contacting you because I believe that the closure of my account was unfair. I have not created any duplicate accounts or misused the account. In fact, I have not even used the account in the past few days, and the decision to remove it completely surprised me. Please review the sit...

Show more

7


JA

24 Jun 2025

#18

Just Eat UK - Dangerous delivery driver

Please can you confirm that this moped bike is fully fit and safe enough to be used to deliver just eat items please? The abuse alone by the delivery driver spitting inside the coop shop is uncalled for! He said he had tissue in his mouth that he was spitting out, which I took an offence to and said...

Show more

13


Just Eat UK Contact Information

Get in touch with Just Eat UK customer service using the contact details provided.

Address

Just Eat.co.uk Ltd
Fleet Place House, 2 Fleet Place, London

Website

https://www.justeat.co.uk

Email

couriers@just-eat.co.uk

Write a claim

How to Contact Just Eat UK to Make a Complaint

Just Eat UK provides various channels for customers to resolve queries, report issues or submit complaints.

Contacting Just Eat UK by Email

One of the simplest ways to get in touch with Just Eat UK is via email. You can send your complaint or query to the following address:

couriers@just-eat.co.uk

Make sure to include all relevant information to help with a quick resolution: reference number, date of incident, and a clear description of the issue.

Postal Address for Just Eat UK

If you wish to send a written complaint by post or would like to know the registered office of Just Eat UK, here is their official address:

Just Eat.co.uk Ltd
Fleet Place House, 2 Fleet Place, London

Include all relevant details if you send a written complaint — such as your order number, contact details, and a clear explanation of the issue.

Contact Form on the Just Eat UK Website

Just Eat UK offers a contact form on its official website. Visit the following link and look for a section such as “Contact”, “Customer Service” or similar:

https://www.justeat.co.uk

From there, you can submit your query or complaint directly through the form provided by the company.

Company Information for Complaints to Just Eat UK

Why you can trust Complaint24

Our platform offers maximum transparency and safety when it comes to consumer complaints. Trust real experiences and verified content.

  • Real people, real experiences
    All complaints come from verified users whose identity is confirmed via email or SMS.
  • Fighting fake complaints & reviews
    Complaints are automatically checked for spam and abuse – but not for content. Manual checks occur only when suspicious activity is detected.
  • Zero tolerance for fake content
    Suspicious content is reviewed immediately and removed if necessary. We prioritize quality over quantity.
  • Privacy protection
    We don’t display full names in order to protect our users’ privacy.
  • 100% user-generated content
    Our platform is driven by real experiences. Companies cannot pay to influence or delete content.

This page is not the official website of the company. If you wish, you can file your claim directly through the brand’s official channels or via regulatory authorities and dispute resolution bodies. All visible contact data, images, or logos are shown based on information provided by users and/or trademarks used by the company in its market presence and communications.