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Dissatisfied consumers submit complaints about Omaze and share their experiences. How does customer service respond?
22 Jul 2025
#70
I am writing on behalf of my Daughter Sarah Hawes who appears to have subscribed to Omaze. There are two payments coming out of her bank account that is not through a direct debit or a standing order and is perhaps taken as a card payment instruction. My Daughter is partially sighted and partiall...
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Get in touch with Omaze customer service using the contact details provided.
3rd Floor, 1 Ashley Road
Cheshire, Altrincham
WA14 2DT
United Kingdom
https://omaze.co.uk
team@omaze.co.uk
Write a claimOmaze provides various channels for customers to resolve queries, report issues or submit complaints.
One of the simplest ways to get in touch with Omaze is via email. You can send your complaint or query to the following address:
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If you wish to send a written complaint by post or would like to know the registered office of Omaze, here is their official address:
Include all relevant details if you send a written complaint — such as your order number, contact details, and a clear explanation of the issue.
Omaze offers a contact form on its official website. Visit the following link and look for a section such as “Contact”, “Customer Service” or similar:
From there, you can submit your query or complaint directly through the form provided by the company.
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