Most Read Complaints

Here you will find the most read complaints and experiences from the last 7 days about Sainsbury's.


Contact Information

Contact Sainsbury's customer service using the provided contact details.

Address
33 Holborn London EC1N 2HT United Kingdom
Customer Service Email
customer.service@sainsburys.co.uk
Phone Number
020 7695 6000
n.d.
How is it calculated?
11/04/2025 - 10/04/2026

"n.d." (not defined) means that the company has not received enough ratings to calculate a satisfaction index.

Reputation details

Response Rate

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Consumer Recommendation

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Resolution Rate

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Customer Service Rating

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   Development View the development of Sainsbury's over the last 6 months
Satisfaction Index

Sainsbury's Complaints

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Most Common Issues with Sainsbury's

28.6%

Other

14.3%

Product and quality

14.3%

Delivery and shipping

What do consumers say about Sainsbury's customer service?

Consumers rate Sainsbury's customer service after completing their complaint and share their experiences.

Problem Not Solved!

12 Feb 2026

X

Would you recommend it?
No

Customer Service Rating
0/10

Were you contacted?
No

View Complaint

Problem Solved!

16 Dec 2025

All done thanks

Would you recommend it?
Yes

Customer Service Rating
9/10

Were you contacted?
Yes

View Complaint

Ranking in the category

Supermarket

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