Teletext Holidays

All my information on complaint as been sent with a answer saying expired pls explain this and reaons why pls..this is not and will not be left i will take to a lawyer and put you on every social media site such has X, trust pilot etc...

All my information on complaint as been sent with a answer saying expired pls explain this and reaons why pls..this is not and will not be left i will take to a lawyer and put you on every social media site such has X, trust pilot etc

Mrs Patricia Allen, booked with yourselfs, for herself and two sisters leaving from birmingham on the 29th of dec 2025 untill the 9th jan 2026. Staying in the sensitive hotel in Beleck. Which you said was a really popular hotel for this time off yr.on landing at the airport in Antalya we stood aroun...

Mrs Patricia Allen, booked with yourselfs, for herself and two sisters leaving from birmingham on the 29th of dec 2025 untill the 9th jan 2026. Staying in the sensitive hotel in Beleck. Which you said was a really popular hotel for this time off yr.on landing at the airport in Antalya we stood around for 1hr ***** as you had not arranged pick up for us which was all included in our prize. Eventually we had to pay from our own money £50 for a taxi to the hotel..On arrival at the hotel which was almost 11pm was met by a very rude manager who said if we wanted a room with a balcony it would be a extra £50 yes sterling! We explained we had to have a balcony as their was some one who smoked, we also refused to pay a £50 fee, so reluctantly he gave us a room with a balcony, he also pointed out that if we wanted to attend the New Yrs Eve party we woild have to pay yet again £50 per person. Again we said its a 5..star hotel and are not prepared to pay any money as we had paid 5..star all inclusive ...the food on arrival we was told was a breakfast ..which started at midnight was pieces of dried tomattoes, cucumber, tiny pieces's of cheese and olives. On arriving in our room it was found dirty, without any towels, tiolet paper etc.fridge had nothing, no water, juices, aw anything to make a hot drink with all though there was a kettle but no cups. So we then rang down to reception to ask for water, towels etc to be bought to our room as we honestly thought the room had just been over looked and there wouldnt be a problem with this request, just to be told by the manager they could be bought up to our room but there would be yet another fee as this was classed as room service.We are three pensioners and being on a sc floor had to use a lift everytime we needed anything such as cold drinks, hot drinks we needed a tray as they only provided plastic cups which was especially dangerous when carrying a hot drink.We then ask for a tray AGAIN I MUST POINT OUT WE COULD FOR A FEE! the very nxt day after a arrival we ask to speak to the manager and ask to be moved, and explained we was un happy with everything what we had been told and seen in their Sensitive 5..star hotel was appalling we was told NO we could not change, we then ask for a Rep .No as they have no reps their allso. After buying our own food and again mentioning to staff at the desk,again manager ,said go out hotel turn right the supermarket is much cheaper than the small shop across the rd. Which later we found out it was a ***** walk. basicially you sent us on a holiday from hell

I have pictures of the food which i will send but only if your prepared to take this matter seriously.and help resolve this matter ..many thanks ***** ***** ..Patricia Allen..jean kural