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Response Rate
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Customer Service Rating
Dissatisfied consumers submit complaints about Village Hotels and share their experiences. How does customer service respond?
21 Jul 2025
#63
I have been a member of the Village gym at Swansea for some time, but I was dismissed from employment early 2025, I haven’t used the gym since January 2025 and contacted Swansea 21st May, at 15.25, I was run through checks and asked how she could help, I explained what has just happened and I am une...
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13 Jul 2025
#41
I would like to mention that on July 12th in Swindon, I stayed in room 129, which unfortunately had no air conditioning, and the sofa bed was quite uncomfortable, akin to sleeping on the floor. The room was also very dark....
Get in touch with Village Hotels customer service using the contact details provided.
Village Hotels Club
Cygnet Court, Ground Floor
230 Cygnet House
Centre Park
Warrington
Cheshire
England
WA1 1PP
https://www.village-hotels.co.uk
Village Hotels provides various channels for customers to resolve queries, report issues or submit complaints.
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Village Hotels ClubInclude all relevant details if you send a written complaint — such as your order number, contact details, and a clear explanation of the issue.
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https://www.village-hotels.co.uk
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